Your Business Transformation Agency

Defining the Process
Mapping the Customer Journey
Digitising the Experience
Activating the Team

Training & Development
Digital Enablement
Live & Virtual Events
A Little Inspiration

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ACTIVATING THE TEAM

Award Winning Training - Online, Streamed & Classroom

World Class Training

Delivering Training & Development that really sticks. Improving customer experience, sales, retention – all with measurable ROI.

Classroom, eLearning, Online Learning or Live Streamed Events

Subject Matter Experts

Creating consistent performance within Sales, Account Management, Aftersales, Customer Service, CRM, Leadership & Financial Services Compliance.

Sectors

Providing inspiring training for Retailers, Hospitality, Airlines, Automotive, Healthcare, Financial Services & Franchising across the globe.

Blended Learning

Bespoke content through Product launches, Traditional IBT, Activity-base learning, eLearning, Mobile learning, Integrated burst learning, Self-directed learning, Gamification & Al – all designed to deliver sustained business outcomes.

FINESSE DIGITAL

CONNECTING YOUR CUSTOMERS

Business 4.0

Digital solutions that follow your customers’ journey – presenting your products and services at the right time, in the right way and with the right emphasis.
Omni-channel and multi-channel experiences that increase sales, satisfaction and engagement:

WEBSITES – SOCIAL ENGAGEMENT TOOLS – APPS

Innovating and integrating learning experience through:

ELEARNING – GAMIFICATION – MOBILE LEARNING – SOCIAL LEARNING

FINESSE EVENTS

WINNING HEARTS & MINDS

Helping you Communicate
your Strategy

Product Launches – for internal staff, press or customers
Conferences & Meetings – Global, National and Regional
Live Streaming – Sharing your message in real time, pre-recorded or live broadcast

Inspire me

Total Finesse

Inspiring Your Customers, Your Teams And Your People

World Class Learning

A blended learning approach is essential, but how easy is it in practice? We've shared a few ideas of how we combine content with method to make training stick.

Ideas

Digital Enablement

Connecting your Customers, Your Colleagues and your Company should be at the heart of your business strategy. Take a look at a few examples to help inspire you to make these connections.

Examples

Customer Experience

Outstanding customer experience is the key to a sustainable business model. We love working with companies to help build memorable experiences that create long-term loyalty and advocacy. We've shared some insight to inspire you.

Insight

Inspiration

We love to share - when we see something that works, we can all benefit from it. Why not immerse yourself in a little more inspiration!

Inspire Me

Our clients

Our Clients

We are honoured to be associated with some of the world's most innovative and
forward thinking businesses - across a breadth of sectors, markets and countries.